*The speed of internet access is not guaranteed and can depend on several factors, such as: signal strength, distance from the base station, the number of users using the base station, the speed of the web page being accessed, the internet network overload, computer configuration, and others.
Maximum data transfer speed: 20 Mbps download /2 Mbps upload.
Average data transfer speed: 10 Mbps download/1 Mbps upload.
Minimal data transfer speed: 256 Кbps upload.
After surpassing the internet traffic included in the package, or in case of abuse, Neotel will decrease the access speed to 2 Mbps.
**In the packages, one static IP address can be assigned, upon request, with a surcharge.
***The packages include two fixed line telephones with one PSTN voice channel free, with unlimited calls within the Neotel network and charging per second. The calls are charged by regular price list.

The subscriber can obtain a number from the Neotel series free of charge or he/she can transfer his/her existing number from another operator, also free of charge.
The procedure for transferring a number from another operator to the Neotel network is described HERE.

¹1Fast Installation – The user collects the equipment when signing the agreement and is able to immediately install and use it.
²One month test period – the user can terminate the contract without contractual penalties. During the same period, the payment obligations are in accordance with the official price list of NEOTEL.