*The speed of internet access can depend on many factors: the speed of the web page being opened, the global network overload, the configuration of the user computer, the distance between the ADSL port and the network infrastructure, etc. If the line speed defined with the package cannot be achieved, the Operator is obliged to deliver the fastest possible speed, whereas the data flow speed cannot go below 5 Mbps/512 Kbps (download/upload) in 95% of the time during one month, provided that the total internet traffic has not been surpassed.
**After surpassing the internet traffic included in the package, the access speed is decreased to 256/256 Kbps until the end of the month and it increases in the following month.